Running a spa or massage studio on BookAppointment
Health intake forms, room-as-resource booking, and quiet hours so reminders never break the calm. · Updated 30/07/2026
Spas and massage studios get a couple of features specifically built for a calm, considerate client experience.
Health intake forms
Attach a health questionnaire preset (allergies, pregnancy, medication, injuries, conditions and a signature) to any massage, facial or wellness service — see "Health forms for massage, facials and wellness".
Rooms as resources
For couples suites, salt caves or steam rooms, assign the room as a resource on the service so the calendar prevents two therapists double-booking the same space, even across shifts.
Quiet hours
Turn on quiet hours so reminder and marketing SMS never land overnight — booking confirmations and cancellations still always go through immediately. See "Quiet hours — hold reminders overnight".
Deposits
Use deposits (all bookings or flagged customers only) to protect longer treatment slots from late cancellations without making regulars jump through hoops.
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