Add-on
Your own customer app, on their home screen.
A fully branded iPhone and Android app for your customers — your name, your logo, your bookings. They book and rebook in two taps, get push reminders and message you directly. We design it, build it, publish it and keep it updated.
What your customers get
Everything they need, two taps away.
It's your live BookAppointment account behind the glass — same services, same team, same availability. Nothing to set up twice.
Book in seconds
Your services, your team and your real availability — the same booking flow as your website, but one tap from their home screen.
Rebook their usual
Regulars rebook their last appointment — same service, same person — in two taps. The easiest repeat business you'll ever get.
Push reminders, not just texts
Appointment reminders land as push notifications — free, instant and impossible to mistake for junk. SMS stays as a fallback.
Their visits, in one place
Upcoming appointments, past visits, what they had and who did it. Customers can cancel or move within your rules, without ringing you.
Messages built in
Customers can ask a question straight from their booking. It lands in your inbox like any other message — no personal numbers exchanged.
Deposits and payments
Pay online, leave a card on file, add a tip — everything your account already supports works in the app too.
Done for you
We handle the parts everyone dreads.
The design
Your logo, your colours, your photography. We build a preview from your existing BookAppointment branding and you approve every screen before anything goes live.
The app stores
We deal with Apple and Google — developer accounts, screenshots, descriptions, review questions and the odd rejection letter. It's published under your business name, not ours.
The updates
When we improve the booking flow, payments or messaging, your app gets the update too. No re-hiring a developer, no extra invoice for keeping it current.
How it works
From yes to the App Store in four steps.
- 1
Tell us you want one
Send us a message from this page. We'll check your account is ready and talk through what your customers would use it for.
- 2
We design your preview
Using your logo, colours and photos we mock up your app — icon, splash screen and the main screens — for you to approve.
- 3
We build and submit it
We build the app against your live account and handle the App Store and Google Play submission end to end. Typically live in a few weeks.
- 4
Your customers download it
We give you a QR code and link for your window, website and socials. Every customer who installs it is one tap from rebooking.
Pricing
One setup fee, one flat monthly.
No commission on bookings, no per-customer charges, no surprise invoices when Apple changes its mind about something.
- Design, build and store submission — £499 one-off
- £29/month while live — updates, store changes and new phone versions included
- Published under your business name, on both stores
- Works with any BookAppointment plan
- QR code and download link for your window, website and socials
- No lock-in — cancel with the month you're in
Your customer app
Add-on
£499 setup+£29/mo
Tell us you're interested and we'll come back within one working day with next steps and a preview slot.
Get on the listCommon questions
Customer app questions, answered.
Put your business in their pocket.
Already with us? Message us and we'll start your preview. New here? Start a free trial and mention the app when we say hello.