Cookie Policy
Last updated: 7 July 2026
This policy explains how BookAppointment uses cookies and similar technologies on our website and in the app, in line with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
What are cookies?
Cookies are small text files stored on your device by a website. They let a site remember your preferences, keep you signed in, and understand how the site is used. Similar technologies (local storage, pixels) are used the same way.
Categories of cookies we use
1. Strictly necessary
Required for the site to function. Can't be disabled and don't need consent.
sb-*— authentication session (Supabase Auth).ba_cookie_consent— remembers your cookie choice.__cf_bm— Cloudflare bot management (bot detection, 30 min).
2. Functional
Remember choices you make (e.g. theme, language). Set only if you accept.
3. Analytics (optional)
Privacy-friendly, aggregated analytics that help us understand feature usage and improve the product. No cross-site tracking. Set only after you click Accept.
4. Third-party payment cookies
When you visit a page that loads Stripe (checkout, billing portal, Connect onboarding), Stripe may set its own cookies for fraud prevention. See Stripe's cookie policy.
Managing your choice
You can change or withdraw your consent at any time. Click below to reset your preference and show the banner again.
You can also block or delete cookies through your browser settings, but parts of the site may not work as expected (e.g. staying signed in).
More information
See our Privacy Policy for how we handle personal data more generally, or contact privacy@bookappointment.co.uk.