- Business types
- 0
- Bookings while you sleep
- 24/7
- Commission on bookings
- 0%
- Minutes to set up
- 0
Just shipped
New this month on BookAppointment.
Team profile pages and a safer switching guide
- Each team member now has a full profile page with tabs for profile, services, about, portfolio, booking, working hours, breaks, special days, time off and sign-in — no more pop-up that jumps around.
- Switch & import steps now unlock in order: team after services, bookings after services and clients.
- Where do I find this file? now lists the systems your type of business usually uses, with a picker for your old system.
Step-by-step Switch & import guide and service group cards
New Switch & import guide with a progress bar, live counts and the right order: services, team, clients, bookings, details, website.
Switch & import menu, service groups and spreadsheet uploads
New Switch & import section in the left menu with every migration tool in one place.
We ship every week, and every plan gets new features at no extra cost.
Who it's for
17 business types. One booking platform.
Hair & beauty
Barbers, salons, nails, lashes and brows
Health & wellness
Clinics, dentists, aesthetics, spas and massage
Tattoo & tanning
Tattoo, piercing and tanning studios
Sports & fitness
Gyms, boxing clubs, studios and padel clubs
Family, play & attractions
Soft play, play barns, farm parks, zoos and splash pads
Pets & animals
Groomers and vet practices
Property
Estate and letting agents
How it works
Live in an afternoon.
Three steps. No developer, no committee, no hosting bills.
Pick your business type
Barbers, spa, nails, property teams or something else — we preload the right service list, terminology and design.
Add your team & hours
Staff, chairs, rooms or beds. Working hours, breaks and closures. Drag to reshape at any time.
Share your link
Your branded booking site is live at yourshop.bookappointment.co.uk. Add a property viewing link or custom domain when you're ready.
Product
Everything you need. Nothing you don't.
Your own booking site
A branded site, single booking page or embed widget at yourshop.bookappointment.co.uk or your own domain.
Drag-and-drop website builder
10+ templates, editable header, footer, menus and extra pages with their own SEO. Undo, preview, publish when ready.
Bring your existing website with you
Already have a site? Paste the address and we rebuild it in the builder — your words, photos, prices, hours and pages — as drafts you review before publishing.
Smart calendar
Staff, room and equipment scheduling with buffers, time off, closures, waitlists and recurring group classes.
Customer messaging
Two-way thread per booking. Email and SMS reminders sent automatically, with quiet hours so nothing pings at 3am.
Deposits, payments & Tap to Pay
Take deposits online, tap cards on your iPhone in the chair, and add ID checks for age-restricted services.
Property viewing bookings
Estate agents can add property-specific booking forms to their website, show negotiator availability and let buyers choose a viewing.
Memberships, classes & courts
Gyms and padel clubs can sell recurring memberships, fill classes with waiting lists and let players book free courts at member prices.
Smart waitlist
A cancellation never stays empty for long. Waitlisted customers get a one-tap offer the moment a slot opens — and you see who claimed it.
Group & family bookings
Book for a partner, child or friend in the same reservation — each with their own team member and service, side by side, one payment.
Email campaigns to your own customers
Send a branded offer, quiet-week filler or seasonal update to customers who opted in — filter by team member, service or last visit, preview, test and schedule it.
Reports that matter
Revenue per team member, busiest hours, repeat-rate and waitlist conversions, on dashboard tiles you can scan in seconds.
Why businesses switch
Less admin. Fuller days. Customers that stay yours.
Every feature we build has to earn its place against one test: does it save an hour, save a booking, or make the business look more professional?
Bookings while you sleep
Two thirds of appointments get booked outside opening hours. Your site takes them, checks availability and confirms instantly — no missed calls, no DMs to answer at 11pm.
No-shows, quietly solved
Automatic email and SMS reminders, per-service deposits and card-on-file rules. Cancellation windows are enforced for you, so you stop chasing and start filling the gap.
Commission on your bookings
Marketplaces rent you your own regulars and take a cut forever. You pay one flat monthly fee here — every repeat booking is yours, at full price.
Your brand, your customer list
Your domain, your logo, your emails, your data. Export everything whenever you want. We never market to your customers behind your back.
Coming very soon · iPhone & Android
BA Business App
Everything you run online. Now in your pocket.
The full BookAppointment business experience — not a cut-down companion. Manage your business with the tools you already use on the web, plus push notifications and in-person payments.
Your whole business, on the move
Your live diary, bookings, customer records and reports. The same account and team permissions as the web app.
Stay a step ahead
Push notifications for new bookings, cancellations and customer messages, wherever the day takes you.
Keep everyone connected
Reply to customers, check their history and keep your team up to date without sharing your personal number.
More than the web app
Mobile notifications and Tap to Pay on a compatible phone, alongside your existing business tools.
Use your existing account. Tap to Pay requires a compatible phone.
Available soon on the
App Store
Available soon on
Google Play
Be first to hear when it’s live.
Built for iPhone, iPad and Android. The final store-submission steps are underway. Sign up for launch news and product updates.
Already using something else?
We move your data for you, free.
Changing booking system is the job everyone puts off, because nobody wants to lose their customer list. So we do it for you: customers, past and future appointments, your service menu with prices and durations, and your team with their hours. No charge, however long your list is.
- Nothing goes live until you've seen a preview and approved it
- Keep taking bookings on your old system while we work
- We never ask for passwords — only exports you produce yourself
We move people from
Most moves are live the same day. Tell us who you're leaving when you sign up and we'll take it from there.
Switch in minutes, not weeks
Your whole business, moved before your coffee goes cold.
Built-in switching tools save retyping your price list and rebuilding from scratch. Small imports can take minutes; larger sites and restricted platforms may need review or an export file.
Paste your booking page link
Start with a public booking page. Treatwell, Fresha and Booksy have dedicated import tools; other supported pages are scanned for available details.
- Services and treatment choices with individual prices and durations
- Available team photos, titles, bios and service links
- Published reviews, keeping the source's Verified labels
- Choose services, team, reviews or business details independently
Move my website across
Scan your current website and review the pages we can rebuild as an editable site before publishing.
- Available pages, photos, colours and fonts
- Header and footer menus, parent and child pages
- Blog articles, pictures, categories and page search details
- Keep existing page addresses; add redirects when addresses change
Everything else from an export file
If your old system can't be read automatically, download its export and upload it.
- Customers, with duplicates merged
- Past and upcoming appointments
- Works with spreadsheets from 25+ systems
- Preview before anything goes live
Meet us at your business
Your business. Your account.
A helping hand to get started.
Prefer a real person to an online sign-up? Request a free visit. We can walk you through BookAppointment and help set up your services, team and opening hours together.
- Free visit, with no obligation to sign up
- Sign in with your own email and password
- We'll confirm availability for your postcode
Loved by independents
The people behind the chair.
"The Saturday queue used to feel like admin. Now it feels like barbering."
"Set up on a Tuesday, took my first online booking on Wednesday. No-shows dropped a week later."
"Finally something that doesn't skim commission off every appointment. It just… works."
Product news
What's new in BookAppointment.
Switching made simple: a step-by-step guide with progress
A guided Switch & import page shows your progress and walks you through moving services, team, clients, bookings, reviews and your website in the right order.
Read the updateTeam profile pages and a safer way to switch
Every team member now has a full profile page, and the Switch & import guide unlocks steps in order and keeps reminders quiet for imported bookings.
Read the updateConnect your gates and tills to tickets, passes and rewards
The BookAppointment API now covers ticket sessions, ticket orders, gate check-in, passes, gift cards and loyalty rewards.
Read the updateReady to ditch the paper diary?
Set up takes 10 minutes. We'll help if you get stuck.