Managing tickets, extras, passes and weather closures
Create and edit tickets by group, edit or delete extras and passes, and reopen weather closures. · Updated 22/10/2026
I provide ticket management under Tickets & door scanner.
Tickets
In Tickets & rules, choose New ticket. Pick its group from the list, or choose New group. Use the group buttons to show one group at a time, and Edit or Delete on any ticket. A ticket that has been sold before is taken off sale instead of deleted, so past bookings stay intact.
Extras and passes
In Extras, passes & weather, every extra and pass has Edit and Delete. The same rule applies: anything already sold is taken off sale.
Weather closures
The Weather closures list shows every day closed in the last 30 days and how many bookings were affected. Choose Reopen day if the forecast clears; sessions go back on sale. Let anyone who asked to move or be refunded know directly.
Door scanner
Check in scans and admits the visitor. Look up shows the booking without checking it in. Each scan beeps (and vibrates on phones), and the latest scans are listed under the box.
Related articles
Blocking out time, holidays and repeat blocks
Block a gap, a whole day or a run of days, and see time off shaded out in the diary.
Syncing an outside calendar so you can't be double booked
Connect a Google, Outlook, Apple or other booking calendar so its busy times block the same slots in your diary.
Using the smart waitlist
Let customers wait for a fully-booked day and fill cancellations automatically.
Group and family bookings
One reservation covering several people, each with their own service and team member.