BookAppointment

Blocking out time, holidays and repeat blocks

Block a gap, a whole day or a run of days, and see time off shaded out in the diary. · Updated 15/09/2026

Block a single gap

Tap or click any empty time in the diary. A small panel appears for that time with two choices:

  • Add booking — the booking form opens with the day, time and person already filled in.
  • Block time out — choose how long (in the same minute steps your diary uses), add a reason such as "Lunch", and save.

Blocked time can't be booked online or by your team.

Repeat a block

In the block panel, turn on Repeat block:

  • Consecutive days — how many days in a row, up to 14.
  • Repeat for — how many extra weeks, up to 25.

Before you save, the dialog lists the exact dates that will be blocked, so there are no surprises.

Block a whole day

On the day view, open the small menu under a person's name and choose Block day / slots. You can block the whole day or just a period of it, with a reason.

Holidays and time off

Time off booked under Team → Time off shades out that person's whole day in the diary, with a plane and the reason on it. Nothing can be booked into it.

Turn on Hide time off at the top of the calendar and anyone who's off for the whole day disappears from the day view, so a holiday week isn't full of empty columns.

Change one recurring break

Open a recurring break in the diary and choose whether your change applies to This day only or All occurrences. Use This day only to move or skip one lunch without changing the regular schedule.

When appointments or blocked periods overlap, the diary places them side by side so each item remains readable. Lunch, travel, time off and cancelled appointments use distinct colours and icons.

Other quick controls

The same menu under each name also gives you Collapse column, Next available appointment, Change hours (for that day only) and Add comment (a note on the day your team can see).

Next available appointment asks which service you need, then searches forward day by day — past holidays, days that person doesn’t work, shop closures and fully booked days — and shows the first time they can actually fit it in. From there you can book that time straight away or jump the diary to that day. Longer services need a bigger gap, so the answer changes with the service you pick.

Related articles

Did this article solve your problem? Submit a ticket if you still need help.