Switching from another booking system

Moving over from another booking system is something we do for you, free of charge.

What we bring across

• Your customer list, with duplicates merged and phone numbers tidied so text reminders arrive.
• Past and future appointments, matched to the right customer and the right member of staff.
• Your service menu with prices, durations, add-ons and options.
• Your team, their working hours and any time off already booked.

How to start

1. During sign-up, choose your current system when we ask Moving from another booking system? and tell us roughly what you have. 2. Already signed up? Send us a message from the contact page choosing Moving from another platform. 3. Export a spreadsheet of customers and appointments from your old system. We'll send instructions for your exact provider, or do it with you on a call. 4. We build your account, then show you a preview of every row before anything is created. 5. Approve it, and we help you point your booking links, Google profile and social pages at your new page.

Good to know

• Your old system keeps taking bookings until you're ready. We re-import anything booked in the meantime just before you switch over.
• Never send us a password for your old system. We only work from exports you produce yourself.
• Once you're live and happy, the files we worked from are deleted.
• You can export everything back out to CSV from your own admin at any time.

Most businesses are live the same day. Larger histories across several branches usually take two to three working days.