Take your first booking

How to add a walk-in and how customers book online. · Updated 01/06/2026

You can add bookings two ways: manually from the calendar, or let customers book themselves on your public website.

Add a booking manually

  • Open Calendar in the admin area.
  • Click an empty slot on the day and staff column you want.
  • Choose the service, customer (or add a new one) and confirm.

Let customers book online

  • Share the link yourslug.bookappointment.co.uk/book.
  • Or embed the booking widget on your own site — see the Website & Branding section.
  • Customers pick a service, a member of staff (or "any staff") and a time slot.

The system blocks double-bookings automatically: if a staff member already has an appointment covering that time (including its full duration), the slot won't be offered.

Related articles

Did this article solve your problem? Submit a ticket if you still need help.