Enable SMS reminders
Reduce no-shows with automatic SMS. Pro+ only. · Updated 01/06/2026
SMS reminders are sent 24 hours before each appointment. Included allowances: Pro 200/month, Business 1,000/month.
Turn on
- Go to App › Settings › Notifications.
- Enable SMS reminders.
- Confirm the sender ID (defaults to your shop name).
Message quota
When you approach your monthly limit you'll see a banner in the admin area. Contact support if you need a higher allowance.
Related articles
Turn on phone notifications in the Business app
Get alerted on your phone for new bookings, cancellations, messages and payments.
Quiet hours — hold reminders overnight
Set a window when non-urgent SMS is held back. Booking confirmations still go through.
Notification templates and delivery logs
Customise the wording of confirmations and reminders, and check exactly what was sent, when, and whether it was delivered.
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