Patch tests for lash, brow and tint services

If you offer lash lifts, tints, brow lam or any service that needs a skin test, you can require a patch test on file before the booking is allowed to go through.

Turn it on for a service

• Go to App › Services, open the service.
• Tick Requires patch test.
• Set the window — how many hours the patch test stays valid for (default 48).
• Save.

What the customer sees

• When they pick a service that needs a patch test, we check their account for a valid one.
• If they have no test on file (or it's older than the window), booking is blocked with a clear message asking them to book a patch test first.
• Staff can record a patch test manually from the customer's profile in App › Customers.

What staff sees

• The customer's patch-test status is shown on their profile and on the booking detail, with the date it was performed and when it expires.

Use this alongside deposits to cut both no-shows and reactions.