How guests manage their bookings
Customers who book without an account get a private link to view, reschedule or cancel. · Updated 24/09/2026
Every booking text and email includes a Manage link that is private to that one booking. It works without signing in, so guests can:
- See the service, staff member, time, price and your address.
- Reschedule to another free time with the same staff member.
- Cancel, following your cancellation cutoff. After the cutoff they are asked to contact you, with your phone number shown.
- Stop text messages from your business.
Changes show in your calendar straight away, appear in the booking's history, and send the usual notifications. The link stops working 30 days after the appointment.
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