BookAppointment
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Release v2.83.01 min read

Customers can now join and manage club memberships online

A new membership shop, self-service account controls and clearer class and court booking give clubs a complete online customer journey.

By BookAppointment

Customers can now join and manage club memberships online — BookAppointment
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Gym members and padel players can now go from browsing to joining without waiting for the club to send a payment link.

A membership shop in your own brand

Every active plan appears on a polished Memberships page using the club's own colours and branding. Customers see the real price, joining fee, minimum term, class allowance, off-peak rule and member discount before they join.

Join and pay online

After signing in, a customer chooses a plan and pays securely by card. Their membership becomes active when payment is confirmed, and monthly or yearly renewals go directly into the club's connected Stripe account.

Members stay in control

The customer account now shows membership status, renewal and minimum-term details. Card-paying members can freeze or resume, change plan, cancel in line with their paid period or minimum term, and securely update their payment method.

Easier classes and courts

The class timetable now leads with the day, start time, duration, coach and live spaces. Padel players choose a court and time visually, then check the complete booking summary before confirming. Where a court has a member rate, the normal price is shown crossed out beside the lower member price.

These improvements are included with the Gyms & Fitness and Padel Clubs add-ons on Pro and Business plans.

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